1. Introduction
Welcome to OpenMultiTTS, operated by SoloGeek ("we", "us", or "our"), a company registered in India.
We respect your privacy and are committed to protecting your personal data. This privacy policy explains
how we collect, use, and safeguard your information when you use our unified text-to-speech platform.
2. Information We Collect
2.1 Personal Information
- Name and contact information (email address, phone number)
- Account credentials (username, encrypted password)
- Billing information (processed securely through payment providers)
- Company information (if applicable)
2.2 Usage Data
- API requests and responses (text inputs for TTS conversion)
- Usage statistics (API calls, credits consumed, selected TTS engines)
- Technical data (IP address, browser type, device information)
- Performance and error logs
2.3 Cookies and Tracking
We use cookies and similar technologies to enhance your experience. See our
Cookie Policy for details.
3. How We Use Your Information
- Service Provision: To process your TTS requests through our partner providers (Amazon Polly, ElevenLabs, Google TTS, Azure Speech, OpenAI TTS, and others)
- Account Management: To create and manage your account, handle authentication, and provide customer support
- Billing: To process payments, manage subscriptions, and track credit usage
- Platform Improvement: To analyze usage patterns, improve our API, and optimize performance
- Communications: To send service updates, technical notices, and respond to inquiries
- Compliance: To comply with legal obligations and enforce our terms of service
4. Data Sharing and Third Parties
4.1 TTS Service Providers
As a unified TTS platform, we share your text inputs with our partner TTS providers to generate audio outputs.
These providers include:
- Amazon Web Services (Amazon Polly)
- ElevenLabs
- Google Cloud (Google TTS)
- Microsoft Azure (Azure Speech)
- OpenAI (OpenAI TTS)
- Other integrated TTS providers
Each provider has their own privacy policies and data handling practices. We recommend reviewing their policies.
4.2 Service Providers
- Payment processors for billing
- Cloud hosting providers for infrastructure
- Analytics services for platform monitoring
- Email service providers for communications
4.3 Legal Requirements
We may disclose your information if required by law, regulation, legal process, or governmental request.
5. Data Retention
- Text Inputs: We retain text inputs for 30 days for troubleshooting, then permanently delete them
- Usage Logs: Retained for 12 months for billing and analytics purposes
- Account Data: Retained while your account is active and for 3 years after account closure
- Billing Records: Retained for 7 years as required by Indian tax regulations
6. Data Security
We implement industry-standard security measures to protect your data:
- TLS/SSL encryption for data in transit
- AES-256 encryption for data at rest
- Regular security audits and penetration testing
- Access controls and authentication mechanisms
- Secure API key management
For more details, see our Security page.
7. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
- Portability: Receive your data in a machine-readable format
- Objection: Object to processing of your data for specific purposes
- Withdrawal: Withdraw consent at any time
To exercise these rights, contact us at [email protected]
8. International Data Transfers
As we work with global TTS providers, your data may be transferred to and processed in countries outside India,
including the United States, European Union, and other regions. We ensure appropriate safeguards are in place
for such transfers in compliance with applicable data protection laws.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from
children. If you believe we have collected data from a child, please contact us immediately.
10. Changes to This Policy
We may update this privacy policy periodically. We will notify you of significant changes via email or
prominent notice on our platform. Continued use after changes constitutes acceptance of the updated policy.